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Tuesday, May 29, 2012

Enable IM from Exchange 2010 SP2 OWA on mailbox basis

In a previous post I showed how to integrate Lync server with Exchange 2010 SP2 OWA . For now I’ll show how to selectively enable users for OWA instant messaging
For this I will use one of Exchange 2010 newly introduced capability , namely , Outlook Web App Mailbox Policies which allows admins to specify the desired to-be-available at OWA features such as instant messaging on a mailbox basis.
As you can see below , a default policy exists with all features enabled by default [Including “Instant Messaging” ]
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Let’s create a new one “IT Guy OWA policy” with “Instant messaging” feature disabled
  • Create a new Outlook Web App Mailbox Policy
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  • Set “Instant Messaging” feature to Disable
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  • Confirm successful creation of the policy
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Now , we have our new policy “IT Guy OWA policy” in place .
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Now let’s assign the new policy to the desired mailbox(es).
  • From user’s mailbox properties , go to “Mailbox features” tab  , select Outlook Web App and then click properties.
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  • Check “Outlook Web App Mailbox policy” checkbox and click “Browse
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  • Choose “IT Guy OWA policy” from the list and click Ok.
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  • Click Ok again.
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  • And once more to finally apply the settings.
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  • Now as policy was assigned let’s go and test from OWA
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As you can see for IT Guy it is not available while for User1 it is there ; Nice , isn’t ? Hot smile