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Monday, December 3, 2012

IBM ASR ( Automatic Server Restart ) issue with Exchange 2010 rollup installation

Today , I was installing rollup 4 v2 for Exchange 2010 SP2 servers at one of our costumers . The installation was proceeding normally , when suddenly the server rebooted Surprised smile. After the server came online and upon investigating with its system logs , the following was found :

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As indicated ,the issue was due to Automatic Server Restart ( ASR ) functionality , which monitors on server’s performance / functionality and do automatic restart when it is massively utilized / performance issue is indicated .

As to do install of the rollup , all was required is to disable this functionality by stopping the service responsible for it ( see below )

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Once this was done , rollup was successfully installed

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After that the service for ASR was set back to started Open-mouthed smile